Job Opening Communications Dispatcher

Salary: $45,988.80 - $74,911.20 Annually

Location: Mesquite, NV

Job Type: Full Time

Department: Police

Job Number: 00201

Closing: 2/27/2022 11:59 PM Pacific

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Description: Actively support and uphold the stated mission and values of the City of Mesquite and the Police Department.  Perform a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay and dispatch calls for emergency and non-emergency law enforcement, ambulance, fire, and other services.

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Examples of Duties

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

(Essential functions are those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation.)

1. Serve as a representative of the City of Mesquite, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
2. Answers incoming emergency and non-emergency telephone lines from members of the public, City employees, and representatives from outside agencies; refers callers to the appropriate City department or agency; takes calls for service to be dispatched to law enforcement, fire, or emergency medical services (EMS) personnel.
3. Dispatches, via radio and/or telephone, law enforcement, fire, EMS and Animal Control units to respond to emergency and non-emergency incidents reported by members of the public; prioritizes calls waiting to be dispatched.
4. Enters calls for service into the Computer-Aided Dispatch (CAD) system in order to dispatch appropriate responses to emergency and non-emergency incidents reported by members of the public.
5. Enters calls initiated by field units into CAD in order to maintain a record of officers' locations and activities and monitor the subsequent actions of officers.
6. Monitors and operates several complex public safety radio systems that use application software specifically designed for dispatching public safety resources, including computer radio interface console, computer telephone interface console, computer-aided dispatch system, and global information system (GIS) mapping system.
7. Monitors and operates complex public safety detention center building control system that uses application software for controlling entry and exit points into the detention center, including inmate movement within the detention center and justice facility.
8. Monitors complex public safety camera systems that use application software specifically designed for monitoring the detention center, justice facility, city hall, police department, and other areas throughout the city.
9. Queries National Crime Information Center (NCIC), Nevada Criminal Justice Information System (NCJIS), Shared Computer Operations for Protection and Enforcement (SCOPE), Metropolitan Police Wanted Vehicle (MPWV), Department of Motor Vehicles (DMV), and other local, state, and national computer files to determine status of vehicles, persons, and property, and determine existence of wants and warrants; accesses computer systems to provide information to and request information from other agencies.
10. Enters information into NCIC, NCJIS, SCOPE, DMV, and other local, state and national computer files; confirms validity and status of information for other agencies.
    
    
11. Uses the Priority Dispatch System (PDS) to provide specific information and instruction to callers and units.
12. At the beginning of shift, receives briefing on Communications Center activity from previous shift; at the end of the current shift, briefs oncoming personnel of current activity.
13. May act as a Communications Training Officer (CTO) for the Communications Bureau providing on-the-job and classroom training and direction to new employees relating to dispatching methods and techniques, City and department policies and procedures, and dispatch equipment operation and use.
14. Interact with public and other agencies at local, state and federal levels.
15.  Provide general information to the public; refer calls to appropriate agencies; calm angered, distraught, or frightened callers; provide composed radio transmissions during hectic, tense, and dangerous situations.
16.  Be dependable and meet acceptable attendance requirements at all times.
17.  Follow all applicable safety rules and regulations.
18. Perform other tasks as assigned.

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For more Information or to apply click HERE.

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