Privacy Policy
About Privacy
The City of Mesquite considers any information received via our website equivalent to information provided in writing or during an in-person visit to our offices. We aim to ensure transparency in our handling of personal data in this public environment. The City of Mesquite does not share personal contact information with third parties without your consent. Your information is collected, used, and shared internally solely for the purpose of providing and enhancing City services. To receive updates via SMS, please click here to opt into our messaging service. SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties or affiliates
1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from The City of Mesquite, you may receive messages related to the following:
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your account.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from The City of Mesquite in the following ways:
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can call us at 702-346-5295
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy here and Terms and Conditions here.
Message frequency may vary
We collect the following types of personal information for various services and interactions:
Personal Identification: Name, date of birth, when necessary for age verification or specific services.
Contact Information: Address, telephone number, email address to communicate with you effectively.
Payment Information: For services requiring payment, we might collect billing address, credit/debit card details, or other payment method information, though this is processed through secure third-party payment processors.
Usage Information: IP addresses, browser types, pages visited, and the date/time of your visit for website analytics and improvement.
Device Information: Information about your device like operating system, hardware version, device identifiers for optimizing the user experience.
Directly from You: Through forms on our website, when you register for services, make payments, or contact us.
Automatically: When you interact with our website, we use cookies and similar technologies to collect usage data.
Third Parties: Occasionally, we might receive information about you from public records or third-party sources for verification or service enhancement.
Service Provision: To process your requests, manage your accounts, and facilitate transactions.
Communication: To send you important notices or information related to services, including SMS if you opt-in.
Improvement: To analyze how our services are used to improve functionality and user experience.
Legal Compliance: To adhere to legal obligations or to protect our rights or the safety of users.
Service Data: Retained for as long as necessary to fulfill the purposes for which it was collected, generally until the service relationship ends plus any legal retention period for financial or other records.
Analytics Data: Typically kept for a shorter period unless needed for ongoing analysis or improvement.
We employ a variety of security measures to protect your personal data:
Encryption: Data is encrypted during transmission to prevent unauthorized interception.
Access Controls: Only authorized personnel have access to personal data with strict authentication protocols.
Regular Audits: We conduct periodic security reviews to ensure our systems are secure against new threats.
Internal Use: Data is shared within the City departments to provide comprehensive services.
Third-Party Processors: We may engage third-party service providers to process data on our behalf. These providers are contractually bound to maintain confidentiality and comply with data protection laws.
Legal Requirements: Information might be shared if required by law or to protect our legal rights.
You have several rights regarding your personal data:
Right to Access: Request access to your personal data.
Right to Rectification: Correct inaccurate personal data.
Right to Erasure: Request deletion of personal data when there's no compelling reason for its continued processing.
Right to Restrict Processing: Under certain conditions, you can ask us to restrict the use of your data.
Right to Data Portability: Receive your personal data in a structured, commonly used format.
Please contact us to exercise these rights:
Phone: 702-346-5295
Email: clerks@mesquitenv.gov
We may update this Privacy Policy from time to time. Changes will be reflected here, and we encourage you to check back periodically.
Last Updated: 01/22/2025
Nevada Law
Nevada Revised Statute 239.010 states that, “All public books and public records of a governmental entity, the contents of which are not otherwise declared by law to be confidential, must be open at all times during office hours to inspection by any person…” “Public records” are regarded as those records that we generate or receive and then maintain in order to conduct city business.
Confidential by Law
We protect against disclosure of all information declared by law to be confidential. This includes:
Personal medical recordsCriminal history recordsGross revenue data submitted by our business licensees to calculate the business activity taxCommunications between citizens and law offices
Also kept confidential are credit card numbers used in transactions with the City of Mesquite.
E-mail messages sent to any city of Mesquite address will be treated the same as any other written communication, and may be subject to public review. E-mail or other information requests sent to city Web sites may be maintained in order to:
Respond to the requestForward the request to the appropriate agencyCommunicate updates to the page that may be of interest to youProvide city web designers with valuable customer feedback to improve the Web site
E-mail addresses obtained as a result of a request to a city Web site shall not be sold or distributed to private companies.
Additional Questions
For additional questions or comments, please contact us.
The information contained within this site is provided as a public service by the City of Mesquite. This data is subject to change daily. The data used herein was derived from multiple sources and is not subject to independent verification. Therefore, the City of Mesquite gives no warranty, expressed or implied, as to data quality, content, accuracy, reliability, or completeness; and does not assume responsibility for the same. Links to external servers do not imply any official City of Mesquite endorsement of the opinions or ideas expressed therein, or guarantee the validity of the information provided.
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